Accessibility Reviews FAQ
Find straightforward answers about our accessibility reviews, what they cover, and what to expect before, during, and after testing.
An accessibility review identifies barriers that may make it difficult for people with disabilities to navigate your website, understand its content, complete forms, or use important features.
You will receive prioritized findings and practical recommendations explaining what was found, who may be affected, and what should be addressed first. The report can be used by your current website provider, your internal team, or Hathor Digital Consulting as the basis for remediation work.
The Accessibility Quick Scan is a good starting point for a smaller website or a business reviewing accessibility for the first time. It covers three important pages or workflows in a desktop environment and helps identify the issues that should be addressed first.
The Accessibility Readiness Review is the best fit for most small and midsize businesses. It covers five pages or workflows and adds real iPhone testing with Safari and VoiceOver, making it especially useful when mobile visitors, contact forms, quote requests, or other lead-generation activities are important.
The Comprehensive Accessibility Assessment is intended for larger, more complex, or higher-risk websites. It covers up to seven pages or workflows, expands testing across desktop and mobile environments, and provides more detailed documentation for remediation and developer handoff.
You do not need to select a service before contacting us. We can review your website and goals with you and recommend the level of testing that makes the most sense.
WCAG stands for the Web Content Accessibility Guidelines. It is an international technical standard developed through the World Wide Web Consortium, or W3C, to help make websites, applications, and other digital content more accessible to people with disabilities.
WCAG includes testable requirements covering areas such as keyboard access, color contrast, page structure, forms, images, navigation, and compatibility with assistive technologies. The requirements are organized into three levels: Level A is the minimum, Level AA includes both A and AA requirements, and Level AAA is the highest level. Many organizations use Level AA as their accessibility target.
Hathor Digital Consulting performs its standard accessibility reviews consistent with WCAG 2.1 Level AA within the pages, workflows, browsers, devices, and assistive technologies included in the agreed scope.
WCAG 2.2 is a newer version of the guidelines, but WCAG 2.1 remains a valid and widely used standard. WCAG 2.2 does not replace or invalidate WCAG 2.1; it builds upon it by adding requirements that provide additional support for people with cognitive, mobility, and visual disabilities and for people using mobile devices.
At Level AA, WCAG 2.2 adds six requirements beyond the WCAG 2.1 AA review. These address situations such as keyboard focus being hidden behind other content, actions that require dragging, very small clickable targets, inconsistent access to help, repeatedly entering the same information, and authentication processes that rely heavily on memory or problem-solving.
Hathor Digital Consulting uses WCAG 2.1 Level AA as the standard scope for its accessibility services. This provides a thorough and practical foundation and remains the version commonly selected for accessibility reviews. A review expanded to include the additional WCAG 2.2 Level A and AA requirements is available as an add-on for organizations that want broader coverage or want to work toward the newer standard.
Because WCAG 2.2 requires additional testing, the expanded scope may affect the price and project schedule. Any additional coverage would be clearly identified in the proposal before testing begins.
No. Automated tools are only one part of the review.
We also perform manual testing involving keyboards, screen readers, forms, navigation, page structure, and mobile devices, depending on the service selected.
The standard packages review a selected group of pages and customer workflows. These are chosen to represent important page designs, features, and business activities.
Additional pages or workflows can be added for an additional fee, or a higher package selected.
Yes. Remediation support is available as a separate service.
We can make corrections directly when we have appropriate website access, provide guidance to your current developer, or work collaboratively with your website provider.
Yes, but complex workflows and third-party components may require a custom scope.
Please mention features such as booking, payment, login areas, maps, embedded forms, document downloads, chat tools, or other third-party services when requesting a review.
PDFs, office documents, and other digital assets are not automatically included in the website packages. They can be discussed and scoped separately based on your needs.
An accessibility review is an important step toward improving your website, but it is not a legal certification or a guarantee that a business will never receive a complaint or legal claim.
Testing is performed with reference to WCAG 2.1 Level AA within the pages, workflows, browsers, devices, and assistive technologies included in the agreed scope. The findings document accessibility barriers identified during testing and provide a practical roadmap for correcting them.
Accessibility remediation is a separate step. Hathor Digital Consulting can perform the corrections, work with your existing website provider, or retest the site after changes have been made.
We will review the information you provide and contact you to discuss your goals, recommend an appropriate level of testing, and confirm what should be included in the review.